Yorkshire Gas and Power (YGP) is looking to appoint a Developer Analyst – someone who is passionate about delivering a first-class IT Support. If you have experience in a similar role and are looking for a new and exciting challenge, then this is an opportunity to join one of the fastest growing UK energy suppliers. This is a genuine opportunity for the candidate to develop along with the rapid growth of YGP. This role is based at LS15 8GB.
Job Purpose The purpose of this role is to provide technical and development back up to the Systems and Projects Team.
Ideal Person The ideal candidate will a minimum of 5 years’ experience within an IT Support role. They must possess the following: • Must have a fire-fighter mentality to problem solving. • Must be great communicator and be willing to teach/share knowledge. • Must have a keen interest in business technology. • Must be able to take ownership of projects. • Able to learn and develop new skills on the fly. • Must have attention to detail when following processes and developing / maintaining documentation. • Enthusiastic, positive, resourceful and resilient. A willingness to help
Responsibilities (IT Support) • 1st line IT support with BCN providing 2nd line support. • User administration via • InTune • Azure Active Directory • Provide IT support to the business, via Email, telephone, and Teams. • Provide solution(s)/work around(s) to incidents and problems. • Liaise with third party suppliers (BCN, Datamere etc). • Maintain and evolve internal systems and procedures. • Working to SLAs. • Microsoft SQL Server Database Administration
Responsibilities (Development) • Create ad-hoc reporting tools in Python, SQL, VBA and/or PowerBI. • Develop updates to existing tools in Python and VBA. • Identify and develop automation and ways to speed up and improve the robustness of existing tools. • Testing tools developed in house. • Maintain documentation of tools. • Maintain and evolve internal change request system.
Skills & Experience (Essential) • SQL • Python • Windows and Office 365 administration • VBA • Basic SQL Server administrator skills • Problem management skills, able to investigate trends, to apply a methodical approach to identify root cause and suggest solutions. • Incident management skills with the ability to identify root cause and apply solutions to resolve. • Excellent troubleshooting and problem-solving skills. • Excellent ability to transfer knowledge within a team. • General Network administration and troubleshooting.
Skills (Desirable) • PowerBI • Sharepoint • Business process documenting and process mapping
Due to the nature of this role, the hours are full time to cover core office hours; 09:00-17:00 MonFri. The culture at YGP is to work hard and play hard. We have high expectations from our staff, but in return we reward accordingly. YGP is keen to promote employee well being and we include an extensive medical, optical and dental insurance plan for all staff upon completion of their probationary period. The benefit in kind tax is also paid for by YGP, which, although unusual, means more money in your pocket.
Benefits • Basic salary of up to £28,000 dependent upon experience • Extensive private medical/optical/dental insurance made available to all employees after probation is completed • Employee pension scheme with 3% employer contribution. • 37.5 hour week Monday to Friday
About this company Yorkshire Gas and Power has gone from strength to strength since being established in 2009, with a current annual turnover of over £19m. The MD, Rishi Raichura, has been nominated for a number of awards, including Entrepreneur of the Year at the Great British Entrepreneur Awards. YGP won Business of the Year in 2018 at the YABA Awards.
Basic salary of up to £28,000 dependent upon experience
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